Ambulance Transport Billing / Medical Records

Ambulance transport billing is the process of obtaining financial reimbursement for the cost of providing medically necessary ambulance transportation. AHCCCS/Medicaid, Medicare, and most other health insurance plans allow for reimbursement for this service. The Authority bills the patient’s primary and/or secondary insurance carriers for any ambulance services provided. However, if you have not purchased an Ambulance Membership through the Authority, you will be responsible for the portion of the bill not covered by your insurance provider. Click here for information regarding the Authority's Ambulance Membership Program.

For billing questions or records related to medical incidents and ambulance transports by Arizona Fire & Medical Authority, please contact:
  • Mediclaim Data Services, Inc.
    Local: (602) 522-1522
    Toll Free: 1-800-953-9777
    • Attorney Balance Request Dedicated Fax:  (888)582-0085
    • Attorney Records Order Dedicated Fax:     (866)306-5943
    • Attorney Records Order by mail:  7000 N. 16th St. (PMB 110),Phoenix, AZ 85020
 
You may also contact the Authority Administrative Offices directly with any ambulance-related questions at (623)544-5400.
 
For additional information visit the Authority's Ambulance Membership Program Section.
 
Privacy Statement
All Authority employees have been trained on patient privacy or the Health Insurance Portability and Accountability Act (HIPAA) requirements and will strictly adhere to those standards. Read additional information on the Authority Privacy (HIPAA) Notice Section
 
Find additional information on the Authority's Ambulance Membership Program Section.

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For All Emergencies
Official website for the Arizona Fire & Medical Authority, the Buckeye Valley Fire District, the North County Fire & Medical District, and the South County Fire & Medical District.
Phone: (623) 544-5400 | Email: info@afma.az.gov
18818 N. Spanish Garden Drive, Sun City West, Arizona 85375