Public Records Request

Public records requests are for information that currently exists and have been created in the normal course of business. Contrary to popular belief, not all records are maintained permanently. The Authority follows the State laws that regulate the retention and destruction of records. 
Medical Records Request
The Authority complies with the Health Insurance Portability and Accountability Act (HIPAA), including the breach notification rules of the Health Information Technology for Economic and Clinical Health (HITECH Act). The Authority has in place policies and procedures for using and disclosing patient information, safeguarding patient information, and for providing patient access. 
The Authority contracts with a third-party billing service for medical-related incidents. Visit Ambulance Billing Section for contact information.
The Authority may use or disclose your protected health information (PHI) without your written authorization in limited situations. Please refer to the Authority's Notice of Privacy Practices for details. 
Non-Medical Records Request
Before you submit your request, please confirm the incident took place within the Arizona Fire & Medical Authority's jurisdiction. The Authority proudly serves Buckeye Valley, Coldwater Ranch, Corte Bella, Cross River, Dos Rios, Pinnacle Peak County Island, Rancho Cabrillo, Rancho Silverado, Rio Sierra, Sun City West, Sun Lakes, Sundero, Tonopah, and Wittmann.
To see maps of these areas visit the Service Area Section.
If the incident did not occur within the above areas, please contact the fire/emergency medical services agency that responded to the incident. 
Records requests can be submitted online or download and complete the fillable Public Records Request Form and email to

Dial 9-1-1

For All Emergencies
Official website for the Arizona Fire & Medical Authority, the Buckeye Valley Fire District, the North County Fire & Medical District, and the South County Fire & Medical District.
Phone: (623) 544-5400 | Email:
18818 N. Spanish Garden Drive, Sun City West, Arizona 85375